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CABIN CREW PREPARATION GUIDELINES (WRITTEN TEST) – AIR INDIA

CABIN CREW PREPARATION GUIDELINES (WRITTEN TEST) – AIR INDIA

Untitled-3CABIN CREW PREPARATION GUIDELINES

(WRITTEN TEST) – AIR INDIA

In last Article CABIN CREW ASSESSMENT GUIDELINES –AIRINDIA we discussed about the interview process an individual has to go through while appearing for initial rounds of Air India .Once these initial rounds are finished candidates awaits for the result and the results are sent through via email. As candidate clears one hurdle of initial rounds then he or she has to face the written test. The written exam as stated is somewhat different as there is no such prescribed syllabus for it .The topic and subjects are related and designed to check one personality , service attitude and logical ability. The exam is of multiple choice answers and one need to be selected ,there is in total of 75 questions with no negative markings. when you are facing personality , mental aptitude and service attitude questions all options has its own significance so every answer is correct, but depending on the situation and your present state of mind suggest what is correct course of action then go for that option. Let us discuss in brief what topics a candidate is going to face during his written test followed by an example:

PERSONALITY:

the sum total of the physical, mental, emotional, and social characteristics of an individual. the organized pattern of behavioural characteristics of the individual. A personality test is a questionnaire  or other standardized instrument designed to reveal aspects of an individual’s character or psychological makeup.

example:

  1. Attending office on time
  2. is a must for you
  3. mostly yes but once or twice being late is ok
  4. is must since you worked late last night d. is not must but assigned work is done
  5. In a party, you
  6. are an active listener
  7. are an active speaker
  8. sit lonely
  9. like eating

MENTAL/PSYCHOLOGICAL ABILITY:

it is used to describe the level at which an individual learns, understands instructions, and solves problems. Tests of general mental ability include scales that measure specific constructs such as verbal, mechanical, numerical, social, and spatial ability. The overall score is considered the most important factor, explaining more variation in individual performance than specific abilities.

example:

Working in a group

  1. excites you
  2. is ok but group should be nice
  3. does not matter you d. is disliked by you

You ______ get angry finding something wrong happening.

  1. always
  2. mostly
  3. sometimes
  4. never

SERVICE ATTITUDE:

This test will measure five distinct customer focused behavioural traits and statistically compare them with others who have taken the test.

  • Demonstrates Respect
  • Conscientiousness
  • Service Orientation
  • Maintains Composure
  • Self-Management

example:

You like to work as per

  1. rules
  2. customs
  3. own heart’s advice
  4. seniors’ commands
  1. You have been assigned a new work.
  2. You never leave it unfinished
  3. You sometimes leave it unfinished
  4. You delegate it to others
  5. You ask for others’ help

APTITUDE AND REASONING:

The purpose of the aptitude test is to test your work related perceptions, judgement and reasoning. In other words, your day to day activities on the job. In an aptitude test there is one correct answer, however the key to the test is how quickly you are able to arrive at the correct answer.

example:

  1. If Blue is Black, Black is Red, Red is Green and Green is Orange; then the colour of Grass is _______.
  2. Black
  3. Red
  4. Green
  5. Orange

 

  1. If the day before yesterday was Friday then the day after tomorrow will be
  2. Sunday
  3. Monday
  4. Tuesday
  5. Wednesday

 

 

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